Accessibility at Self Storage Tooting
Self Storage Tooting is committed to providing an accessible and inclusive experience for all customers, visitors, and website users. We want everyone to be able to access information about our self storage units and services in the Tooting area, regardless of technology, ability, or personal circumstances.
This Accessibility Statement explains the steps we are taking to improve accessibility, the guidelines we follow, and how you can contact us with any accessibility questions or requests.
Our Commitment to Accessibility
We aim to make the Self Storage Tooting online experience and customer journey as easy to use as possible. Our goal is to meet the Web Content Accessibility Guidelines, known as WCAG 2.1, at level AA. These guidelines help ensure that content is perceivable, operable, understandable, and robust for a wide range of people, including those using assistive technologies.
We see accessibility as an ongoing responsibility and part of delivering high quality self storage services in the Tooting area. We regularly review our content, design, and technical implementation to identify and address accessibility barriers.
Using Our Website with Screen Readers
The Self Storage Tooting website is designed to work with modern screen readers and other assistive technologies. We structure our pages with clear headings, descriptive text, and meaningful labels to support users who rely on screen readers to browse self storage information, opening hours, and location details.
Images that are important to understanding our services include alternative text so that users who cannot see them can still access the same information. We also aim to use clear and simple language throughout the site to make content easier to understand for all visitors.
Keyboard Navigation
The Self Storage Tooting website is intended to be fully navigable using a keyboard alone, without the need for a mouse or touch input. This helps people who use alternative input devices or have limited mobility.
You should be able to move through the page using the Tab, Shift plus Tab, Enter, and arrow keys. Interactive elements such as menus, forms, and buttons are designed to show a visible focus state, so it is clear which element is currently selected. We regularly test keyboard navigation when making updates to the site.
Visual Design and Readability
We aim to use high contrast between text and backgrounds to improve legibility and comply with WCAG 2.1 AA colour contrast requirements. Text is scalable so that users can adjust their browser settings or device preferences to increase the font size without losing content or functionality.
Layouts are designed to respond to different screen sizes and orientations, helping users of desktop computers, laptops, tablets, and mobile devices access our self storage Tooting information in a consistent way.
Ongoing Improvements
Accessibility is an evolving area, and we are committed to ongoing improvements. When we introduce new features, update our content, or expand our services in the Tooting area, we consider the accessibility impact and review against WCAG 2.1 AA standards.
If you notice any issues, please let us know. Your feedback helps us enhance the online experience and ensure that everyone can find and use the self storage services they need.
Contact for Accessibility Requests
If you experience any difficulty using the Self Storage Tooting website, or if you need information about our accessible self storage options in a different format, you can contact our team and request assistance. We can provide information in alternative formats where reasonable and practical, and we will always try to find a solution that works for you.
When you contact us about an accessibility issue, please describe the page or area of the site you were using, what you were trying to do, and the type of device or assistive technology you use. This helps us investigate and respond more effectively.
We are committed to responding to accessibility enquiries and requests in a timely manner and using your feedback to make continuous improvements to the Self Storage Tooting experience.
